If your brand provides the market with real value, at some point, it will attract an army of interested customers. At that moment, a reliable and efficient support team will become a crucial asset in your business. A survey conducted in 2011 by American Express showed that satisfied customers share their positive experience with support service with up to nine people. To make your team … Continue reading Easiest Way to Make Your Support Team More Productive – Guest Post by Jason Grills
The average working adult spends over 90000 hours at work over a lifetime (Source: Happiness at Work, Psychology Today). If you relate that number to your adult working life, it’s a huge chunk of your time spent awake. Isn’t is then absolutely crucial for us to derive happiness out of this time? I believe with conscious effort and some healthy practices, it is very much … Continue reading How to have a good day at work
According to a forecast of employment trends by the World Economic Forum, work flexibility, including telework, is “one of the biggest drivers of transformation” in the workplace.” A Gallup poll found that 37 percent of American workers have worked virtually in their careers, a four-fold increase since 1995. (Source: Remote.co). While companies like Yahoo, Reddit and IBM are moving away from remote working, other companies such … Continue reading 5 Ways to Ruin a Remote Working Role
The context of productivity has gone through a world of change in the last decade. Companies were following the traditional manufacturing through the process of measuring resource output against hours. That’s the productivity formula anyway. Today productivity means a lot more than just more done output per resource. Productivity has evolved into a more holistic concept with a focus on collaboration, process innovation, and business outcomes. Continue reading Being Productive is a State of the Mind
In 1941 Alex Osborn, an advertising executive, found that conventional business meetings were inhibiting the creation of new ideas and proposed some rules designed to help stimulate them. To “think up” was originally the term he used to describe the process he developed, and that in turn came to be known as “brainstorming”. He described brainstorming as “a conference technique by which a group attempts … Continue reading 6 Tips to avoid Brain Freeze in Brain Storming
INFOGRAPHIC: 5 Productivity Killers that Stand in the Way of Your Project Success Continue reading INFOGRAPHIC: 5 Productivity Killers that Stand in the Way of Your Project Success
As an Indian, the cricket bug bit me early on with hours spent in games of street cricket, local club games and watching games on television with my friends. As a cricket fanatic and project management professional I can’t help but draw the parallel between the two. In this blog I hope to share my views on lessons project managers can learn from the game of cricket. Continue reading What Project Managers Can Learn from The Game of Cricket?