Technology Advancement Links With Business Productivity

Technology has changed the whole world. It has the positive and negative impacts on the societies. However, there is no doubt that people are embracing the technology because it is making the lives more comfortable, it is up to the person that in which way he uses the technology. The people from business industry use different technological methods for the progress of the company or … Continue reading Technology Advancement Links With Business Productivity

5 Inspiring Leadership Lessons from Legendary Leaders

I recently heard about an incident from a friend. He works in a mid-sized services company and on a Thursday evening, the fire alarm went off suddenly. The whole floor was scampering to get out of the office. As employees were making their way out of all possible exits, he noticed the CEO running into the office. He was surprised to see him go in … Continue reading 5 Inspiring Leadership Lessons from Legendary Leaders

5 Key Customer Service Metrics to Follow for the Holiday Season – Guest blog by Sam Makad

“Sell good merchandise at reasonable profit; treat your customers like human being and they will always come back for more”- L.L. Bean The essence of good customer service and relation to the survival of any given business couldn’t have been better portrayed than as it was with the above statement by Bean. It simply suggests customer services as an essential part of sales process engineering … Continue reading 5 Key Customer Service Metrics to Follow for the Holiday Season – Guest blog by Sam Makad

Easiest Way to Make Your Support Team More Productive – Guest Post by Jason Grills

If your brand provides the market with real value, at some point, it will attract an army of interested customers. At that moment, a reliable and efficient support team will become a crucial asset in your business.  A survey conducted in 2011 by American Express showed that satisfied customers share their positive experience with support service with up to nine people. To make your team … Continue reading Easiest Way to Make Your Support Team More Productive – Guest Post by Jason Grills

Customer Feedback in Project Management – Guest post by Saroova Kalland

In general, project management includes starting, planning, preparing, carrying out, managing, and getting done the targeted task within a stipulated time. It is a well-planned process of putting in order the means that changes are carried out proficiently in an organization. The main objective of project management is to attain specific objectives and meet a specific target set by a team in the company. Project management approaches requires distinctive technical skills and effective managing tactics. The main challenge of project management is to accomplish all of the project targets or objectives within the given deadline. Project management fetches a unique spotlight formed by the aims, resources and plan of every project. Continue reading Customer Feedback in Project Management – Guest post by Saroova Kalland