Easiest Way to Make Your Support Team More Productive – Guest Post by Jason Grills

If your brand provides the market with real value, at some point, it will attract an army of interested customers. At that moment, a reliable and efficient support team will become a crucial asset in your business.  A survey conducted in 2011 by American Express showed that satisfied customers share their positive experience with support service with up to nine people. To make your team … Continue reading Easiest Way to Make Your Support Team More Productive – Guest Post by Jason Grills

Customer Feedback in Project Management – Guest post by Saroova Kalland

In general, project management includes starting, planning, preparing, carrying out, managing, and getting done the targeted task within a stipulated time. It is a well-planned process of putting in order the means that changes are carried out proficiently in an organization. The main objective of project management is to attain specific objectives and meet a specific target set by a team in the company. Project management approaches requires distinctive technical skills and effective managing tactics. The main challenge of project management is to accomplish all of the project targets or objectives within the given deadline. Project management fetches a unique spotlight formed by the aims, resources and plan of every project. Continue reading Customer Feedback in Project Management – Guest post by Saroova Kalland

6 Principles for Building Trusting and Lasting Relationships with Your Stakeholders - Guest Post by Sussane Madsen

6 Principles for Building Trusting and Lasting Relationships with Your Stakeholders – Guest Post by Susanne Madsen

Your ability to build trusting and lasting relationships with your stakeholders is one of the key ingredients to becoming a successful project manager. To improve the way you communicate and interact with people, use the below best practice principles. As you read through them, ask yourself how good you are on a scale from 1 to 10 at using that particular principle in your daily interactions. Continue reading 6 Principles for Building Trusting and Lasting Relationships with Your Stakeholders – Guest Post by Susanne Madsen