5 Key Customer Service Metrics to Follow for the Holiday Season – Guest blog by Sam Makad

“Sell good merchandise at reasonable profit; treat your customers like human being and they will always come back for more”- L.L. Bean The essence of good customer service and relation to the survival of any given business couldn’t have been better portrayed than as it was with the above statement by Bean. It simply suggests customer services as an essential part of sales process engineering … Continue reading 5 Key Customer Service Metrics to Follow for the Holiday Season – Guest blog by Sam Makad

INFOGRAPHIC: 5 Reasons to Stop Using Paper to Manage your Projects

By: Ravindra Ambegaonkar, Marketing Manager at Celoxis About Celoxis: Celoxis is a comprehensive project management tool that helps companies streamline management of projects, timesheets, expenses and business processes, specific to their organization. Over the last decade, Celoxis has specialized in delivering improved collaboration and increased efficiency for teams of all sizes, both in SMB and Enterprise segments. To know more visit www.celoxis.com  Connect with us:     Continue reading INFOGRAPHIC: 5 Reasons to Stop Using Paper to Manage your Projects

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Five Advantages of Applying Design Thinking in Project Management

Project management and design thinking have been evolving rapidly in the recent years. Being both a science and an art, design thinking is an important part of project management that cannot be ignored anymore. Design thinking first emerged as a methodology for driving innovation; it is now the go-to mindset for most managers, including progressive project managers. Continue reading Five Advantages of Applying Design Thinking in Project Management